General Questions


I have a RAM dock and my device charges slowly or is intermittent.
If your device does not have a Intelliskin on it, and is using the factory contacts on the bottom or side of the device please refer to the pogo pin cleaning guide, linked here.

Are drawings available of RAM mounts and components?
While there is not a drawing for every mount and component available, many are included on the individual product pages.

Okay, I want to purchase. Can I buy direct?
Yes, find the product that you wish to purchase then click on the add to cart button. You will be sent to your shopping cart to complete your order.

Product Questions

Do RAM mounts really dampen shock and vibration?
The answer is yes. The patented design utilizes a rubber ball and socket that greatly reduces the amount vibration that can be transmitted into electronics. RAM® Mounts are not guaranteed to alleviate known vibration issues with Apple iPhone cameras. Exposure to vibrations, like those generated by high-powered motorcycle engines, might impact iPhone cameras. Click here to learn more.

I have lost my hardware, can I buy hardware?
If there is not a hardware pack part number available, the hardware cannot be purchased separately. The entire product would need to be purchased again.

I want a base that does not require any holes or drilling. What’s available?
RAM-B-224-1U = 4” suction cup with 1” ball for glass surface
RAP-B-378U = Flexible adhesive base with 1" ball

I have an existing system but I want to make some changes. What do I need?
Want a shorter arm for your 1” ball mount system? = RAM-B-201U-A
Want a longer arm for your 1” ball mount system? = RAM-B-201U-C
Want another standard length arm for your 1” ball mount system? = RAM-B-201U
Want a shorter arm for your 1.5” ball mount system? = RAM-201U-B
Want a longer arm for your 1.5” ball mount system? = RAM-201U-D
Want a standard length arm for your 1.5” ball mount system? = RAM-201U
Want a shorter arm for your 2.25” ball mount system? = RAM-D-201U-C
Want a standard length arm for your 2.25” ball mount system? = RAM-D-201U
Have a 1” ball mount and want a base for a flat surface? = RAM-B-202U
Have a 1” ball mount and want a base for a handlebar or rail? = RAM-B-231ZU
Have a 1” ball mount and want a base for a glass surface? = RAM-B-224-1U
Have a 1” ball mount and want a base for a aircraft yoke? = RAM-B-121BU
Have a 1.5” ball mount and want a base for a flat surface? = RAM-202U
Have a 1.5” ball mount and want a base for a handlebar or rail? = RAM-231U
Have a 1.5” ball mount and want a base for a glass surface? = RAP-365-224-1U
Have a 2.25” ball mount and want a base for a flat surface? = RAM-D-202U
Have a 2.25” ball mount and want a base for a flat surface? = RAM-D-254U
Have a 2.25” ball mount and want a base for a rail? = RAM-D-271U-12

Component Questions

How do I find individual components if don’t need a whole mounting kit?
Just click shop by->components and follow the steps.

Which components make up the GPS mount I am interested in?
RAM-B-138U = RAM-B-202U, RAM-B-201U, RAM-B-238U
RAM-B-149ZU = RAM-B-231ZU, RAM-B-201U, RAM-B-238U
RAM-B-166U = RAM-B-224-1U, RAM-B-201U, RAM-B-238U
RAM-B-121-202U = RAM-B-121BU, RAM-B-201U, RAM-B-202U

Shipping Questions

Please note our products are made to order. See our checkout page for the current estimated lead time. You will receive an automated email with a tracking number when your order ships.

What if I have a broken or defective RAM component?
Just click on warranty to learn more and to make a claim.

Do you ship to other countries?
Of course. We can ship to any country that isn’t under a trade embargo. However, you’ll save on shipping if you go through a dealer in your region of the world, which is found in the Partners section of our site.